Frequently Asked Questions

Our services can be an effective part of a fundraising effort, and Terzo can work directly with your development team to create digital media that supports your fundraising goals. As an extension of your organization, Terzo Impact is not familiar with your donor-base, budgetary and fundraising ambitions, and previous development initiatives, and is unable to provide fundraising campaign services.

Each engagement begins with a consultation and digital audit prior to contracting. This service will either be paid upon completion, or included within the first invoice. During this consultation, an explanation of necessary assets will be provided. In general, clients should be prepared to provide Terzo Creative with administrative access to all digital media platforms (TikTok, Instagram, Facebook, X (formerly Twitter), YouTube, etc.), website analytics, brand guides, engagement goals, and current and potential audiences.

We will begin to get acquainted with your organization right away. How much time it will take before we are able to effectively begin to generate graphics, videos, and other media for public audiences will depend on overall organizational objectives, and the nature of the services requested. Terzo Impact endeavors to begin providing materials within a month of contracting.

We use AI to support organization, transcription assistance, accessibility workflows, and internal efficiency. All final creative and strategic decisions are human led. We do not use AI to generate beneficiary stories, for fundraising persuasion, or to manipulate emotion or optimize conversion. If AI is used in a workflow, we can explain where and why. We keep human review as the standard.